Moz Deleted all of my Campaigns

I have been a satisfied  Moz customer  for years, but their decision to delete all of my campaign data without notice is a serious problem.campaigns-lost

I last logged into Moz on Wednesday to export a competitive domain analysis report for a presentation later that afternoon. Today (Friday) I logged in and saw a notification saying that my account was temporarily suspended and that I needed to update my payment information. They suspended my account without prior notice, email or otherwise. Every other software company i’ve used will send me an email notification stating that there was a billing issue and at least give some sort of grace period to make a payment.  I don’t know if there was an issue processing my card, because when I went to update my billing information the page stated that they recently switched payment processors. My last payment to Moz was on August 27th.

Once I entered my payment information was entered I was redirected to the campaigns page, only to find that all of my previous campaign information was deleted with no hints as to why they were removed or how I can get them back.

It is now Monday morning and I have gotten no communication from Moz. I am really disappointed with this entire situation, especially because I have clients who rely on reports made from Moz campaigns to run their businesses. I will now have to get this data from other sources. I really hope that no one else has experienced this, because this is a serious issue.

iMessage Not Sending Messages after Upgrade to iOS 7

I was really excited for iOS 7. I am really pleased with what Apple did with the redesign, giving it a more flat UI and adding more useful features, like Control Center, which competing mobile operating systems had for years. One problem I did have, all of a sudden, was iMessage stopped working. This meant that I couldn’t send any messages to anyone else who has an iOS device. After a few hours of searching around, this is how I fixed it:

  1. Go to Settings > Messages and turn iMessage off
  2. Go to Settings > General > Reset and click “Reset Network Settings” your phone will reset
  3. Connect to a WiFi network
  4. Turn iMessage on under Settings > Messages

Voila! iMessage now works again I hope this helps.

Review of GoGo In Flight WiFi

I’m on a plane right now to San Fransisco for WordCamp enjoying the world from a 35,000-foot view. While booking these flights (round-trip) I made sure that they had WiFi so I could attempt to get some work done while on the plane; try to make up for the ungodly price of these tickets.

After doing some research, I found that it was best if you sign up for GoGo before your flight to save a TON of money. I pre-paid for 2 flight passes that cost me $14 a piece. That is almost 50% off what I would have paid if I purchased it on the flight. Once we reached 10,000 feet, the Captain announced that we can turn on electronic devices and that WiFi works. A few short minutes later, I connected.

When connecting, it took me a few tries of opening and closing my browser until the GoGo sign in page came up, but it took me less than a minute. I then signed in and redeemed one of my passes, and the internet was up.

The first thing I did was test my internet speed through I was actually pretty impressed with the speeds. They were not anything amazing, mind you, but significantly faster than 3G connection. Ping response time is obviously going to take longer, but I got download speeds of about 12.5 Mbps.

The next thing I did was try to play a video game, League of Legends. It worked surprisingly well with only a few times where it dropped signal, and even then only for a few seconds.

In the end, I am very pleased with GoGo wifi, I would expect it to be much slower than it actually was, and plan on purchasing it for all of my future flights.



Why Feedly is my new Favorite RSS Reader

Google Reader is dead. Long live Google Reader!

For years Google reader was my RSS reader of choice. It was easy to use, clean, and had that “quick add” button on almost every site imaginable. As far as staying up to date with current trends in SEO, WordPress, and all the other blogs I follow, Google Reader had it all. Then, Google announced it was doing some Spring Cleaning in March and that Reader would be discontinued within 4 months. Once I read that post, I decided to look into my options.

After some research I found Feedly. It had a quick import from Google, all you had to do was authorize it from your Google account all all of your reader subscriptions are imported. Reading articles on Feedly a pleasure to do, with a clean user interface an beautiful fonts. You can even customize it to the color of your liking. My favorite feature of Feedly is the ability to categorize feeds as a “Must Read” feed. This means that priority will be given to this feed above all others.

To my pleasure, Feedly now has integration with the amazing iOS app, Newsify. Newsify is my go-to reader for all of my iOS devices, with a beautiful interface and easy to read text.